Manager to break the neck on my scooter because I was to heavy jumping down from a sidewalk with it. Feeling bad that I broke it in a weekend, I went on internet looking for a new part. Couldn’t find the part on any site, so I contacted Eletric Scooters support since the sell the kind of scooter I broke.
Support was on the case straight away in the middle of the weekend and ensured me they could get the part for me.
Already have the part here and are getting the scooter on the road again after a very short time